My Healthcare Records

You can provide a personal email address during the registration process in our admitting department or by stopping by the Health Information Management Department in the hospital to have your account set up.

All information in the portal comes from Ringgold County Hospital and Mount Ayr Medical Clinic health summaries. The user can also upload additional information to the portal.

Information will vary depending on the type of tests and treatments received during a hospital stay or tests performed as an outpatient.  A visit would include medications, allergies, procedures, lab tests and results and reports. Secure communication with your provider will be available through the portal.

No, Records will be available on the portal from January 2018. Historical records can be requested by contacting the Health Information Management Department.

Your information will be available on the portal within 36 hours of discharge.

No. Each user will have to have their own email for registration. Note: you should avoid the use of a workplace email address for the security and privacy of your health records. The first step is providing your email address to RCH Registration or Health Information Management. A message will be sent to your email address explaining how to register.

Yes. Access to the portal meets current data security guidelines for healthcare records. You are the only one who can access your patient records or provide permission to someone else to access your portal.

Yes, the patient would need to have an email address in order for them to sign into the portal. Once this is completed the patient can designate someone else, referred to as a “patient representative,” to have access to their information. This will require assistance from our Health Information Management Department at (641) 464-4424.

Yes, you can set up a “patient representative” yourself from within the portal application. Please contact our Health Information Management Department at (641) 464-4424