Ringgold County Hospital makes it a priority to be as up front as possible about our billing and payment policies. Although healthcare costs have gone up, we continue to do our best to keep your costs down. At the same time, we are sure that you will be prompt and considerate in meeting your obligations to the hospital.
When you come to the Ringgold County Hospital for treatment, we ask that you bring the following information with you:
- The patient's most current insurance card, Medicare card or Medicaid Recipient Eligibility Card.
- The patient's date of birth.
- The patient's Social Security Number.
- The patient's current address and phone number.
- The name and address of any potentially liable person if the patient was involved in an auto accident or other type of accident.
- A means of paying your co-payment or deductible at the time of service such as cash, check or credit card.
We know from experience that hospital bills can be complex. If you would like to talk with someone about your bill, or need help filling out insurance forms, the people at the Ringgold County Hospital Business Office will be happy to help you. You may contact them at 641-464-4404.
Need Help With Your Medical Bills?
The Ringgold County Hospital recognizes that health problems are often unexpected and unplanned for. The costs are often unplanned or simply greater than expected as well.
For information about what assistance Ringgold County Hospital can offer, please ask to speak to our Patient Financial Assistance staff.
You can contact staff at (641)464-4461 during regular business hours (Monday through Friday, 8 a.m. to 4:30 p.m.) or send an e-mail to: firstname.lastname@example.org.
Most patients come to the hospital with some form of insurance coverage or government insurance such as Medicare. Regardless of the type of insurance coverage you have, you are ultimately responsible for payment of your medical bills. Although we will bill on your behalf and make all reasonable efforts to obtain payment from your insurance, if they reject the claim, or delay payment, we will look to you for payment in full.
Insurance companies sometimes require additional forms before claim processing can be completed. Your prompt response to these requests for information will speed up processing. We will be glad to help you complete these forms.
Patient's Share of the Bill
Once insurance has paid on your account, you will receive a billing summary from us indicating the balance due from you if it was not paid at the time of service. This balance is due and payable by you when you receive it. If at any time you wish to have an itemized bill, please contact us. You may pay your account by cash, check, credit card (MasterCard, VISA, Discover or American Express) or by automatic withdrawal from your checking account.
RCH will extend credit on a very limited basis. If you cannot pay in full when you receive your bill, please contact the patient financial representative at 641-464-4461.
Should an overpayment on your account occur, we will investigate the nature of the overpayment and make a refund to the appropriate party. If the refund is to go to you, we will apply it to any other account balances you may have outstanding and will then refund to you any remaining balance.
You Should Know
The Ringgold County Hospital will not become involved in disputes arising from personal injury claims such as auto accidents, falls on a grocery store aisle, or other liability situations. We will be happy to provide the necessary billing information and copies of your Medical Records (with proper consent from you); however, full financial responsibility for our services always rests with you and payments must be made according to the guidelines outlined above.
RCH will not become involved in family disputes arising from situations of divorce, custody or other matters. RCH is not a party to any divorce decree or separation papers you may have and is not bound by the terms of that document. We will hold the parent who brought the child to the hospital for service responsible for payment of that account.