Discrimination is Against the Law

Ringgold County Hospital and Mount Ayr Medical Clinic comply with applicable Federal civil rights laws and do not discriminate against any person on the basis of race, color, national origin, age, disability, or sex, sexual orientation, gender identity, religion or creed in admission, treatment or participation in its programs, services and activities or in employment in its health programs and activities. Ringgold County Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Ringgold County Hospital

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Compliance Officer Pam Straight, Section 504 coordinator, (641) 464-3226, Iowa State Relay at (800) 735-2943 (V=Voice), (800)735-2942 (T=Telephone Device), or Dial 711.

If you believe that Ringgold County Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Compliance Office
504 N. Cleveland St.
Mt. Ayr, Iowa  50854
PH: 641-464-3226
FAX:  641-464-4414
EMAIL:  pstraight@rchmtayr.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf  or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F
HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.